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Dark Mode Error
Employees must logout/close the app then go into the phone settings and change from dark mode to light mode and the error will go away. If this does not stop the issue, uninstall and reinstall the app.
What is a tracker shift?
A Tracker service has been designed purely for the purpose of tracking time and attendance i.e. it tracks when a user clocks in and out without the need to create shifts in the location roster beforehand. A Tracker service allows an employee to ...
What are open shifts?
Open shifts do not need to be scheduled or confirmed to a particular employee. Any active employee can book on to a Standard Open shift using IVR or My SmartTask. If Advanced Open shifts are used then the employee will need to book on using SmartTask ...
What are flexible shifts?
When creating a service, whether Standard or Advanced, a tick box is available called “flexible shifts”. Employees can book on to flexible shifts within a much wider time window than non-flexible shifts. The time window within which the employee can ...
Applicant has been rejected
Check that the deadline date has not passed. Contact Support if the deadline has passed and you need the person to be In Progress again.