Services
What is a tracker shift?
A Tracker service has been designed purely for the purpose of tracking time and attendance i.e. it tracks when a user clocks in and out without the need to create shifts in the location roster beforehand. A Tracker service allows an employee to ...
What are open shifts?
Open shifts do not need to be scheduled or confirmed to a particular employee. Any active employee can book on to a Standard Open shift using IVR or My SmartTask. If Advanced Open shifts are used then the employee will need to book on using SmartTask ...
What are flexible shifts?
When creating a service, whether Standard or Advanced, a tick box is available called “flexible shifts”. Employees can book on to flexible shifts within a much wider time window than non-flexible shifts. The time window within which the employee can ...
How do I deactivate a shift
Find the service you would like to deactivate. Untick the shift generation and adhoc shift boxes.
Bank Holiday multipliers
Talked him through the public holiday multiplier can be set up at either company level, Location level or Employee level (last 2 buy clicking on the 3 dots). He was happy this would work for them/