Callouts
Add employee licences on a PAYG basis
Under Admin, select My Contract Plan and follow the steps in the figure below.
I can't log on, what can I do?
Firstly check you are entering the correct user name and password. Remember if you are both a web user and an employee on the app you will have a different log on for the app and as a web user. Make sure you do not have caps lock or num lock on. ...
Customer Portal not working
Click on the house by the web users for the customer portal. Re-allocate the location to the user.